Terms and Conditions
Effective Date: 14/07/2025
Welcome to shop.mustmeinfo.com, operated by Sat Pal Arora. By accessing or purchasing from this website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Use of Website
By using this site, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian. You agree to use this site only for lawful purposes.
2. Products & Descriptions
We aim to provide accurate product details including images, ingredients, and usage. However, minor variations may occur. All products are for external use only unless otherwise specified.
- Always read the label before use.
- Perform a patch test before full application.
- Results may vary depending on hair/skin type and condition.
3. Pricing & Payment
- All prices are listed in INR (₹) and are inclusive of applicable taxes.
- We accept secure online payments via [mention gateways, e.g., Razorpay, UPI, Paytm, etc.].
- We reserve the right to change prices at any time without prior notice.
4. Orders & Shipping
- Orders are processed within 1-3 business days.
- Shipping typically takes 3–7 working days within India.
- You will receive a tracking number once your order is dispatched.
- We are not responsible for delays caused by courier services or natural events.
5. Cancellations & Refunds
- Orders can be cancelled within 1 hour of placement by contacting us directly.
- No cancellations are accepted once the product is shipped.
- Due to the nature of our personal care products, returns/refunds are only accepted for damaged or incorrect items.
To request a refund or exchange:
- Contact us within 48 hours of delivery with proof (photo/video).
- Returned products must be unused, sealed, and in original packaging.
6. Intellectual Property
All content on this website, including text, images, logos, videos, and graphics, is the property of shop.mustmeinfo.com and protected under copyright laws. You may not use, copy, or reproduce any part of this website without written permission.
7. User Content & Reviews
By submitting reviews, feedback, or any content on our website, you grant us the right to use, edit, and display it for promotional purposes.
8. Limitation of Liability
We are not liable for any direct, indirect, or incidental damage resulting from:
- Use or misuse of products
- Allergic reactions or side effects
- Interruption or delay of website services
Always consult with a dermatologist if you have sensitive skin or underlying conditions.
9. Termination
We reserve the right to terminate or restrict your access to the website if we suspect misuse, fraud, or breach of these terms.
10. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes will be handled in the courts of [Your City/State].
11. Contact Us
For questions, feedback, or disputes, please contact:
Sat Pal Arora
📧 Email: satpalarora2023@gmail.com
📞 WhatsApp: +91-9467505033
🌐 Website: https://shop.mustmeinfo.com